Frequently Asked Questions


What are the best Bioré products for acne?

Acne is typically caused by excess oil, clogged pores, and bacteria in your pores. When getting rid of acne, focus on products designed for acne and acne-prone skin like an acne cleanser and acne scrub.

How to use Bioré pore strips

When using a pore strip, clean and wet the skin on your nose or face. Take the pore strip out the packaging and remove the plastic from the strip. Apply the strip to your face with the smooth side of the pore strip down. Allow 10-15 minutes for the pore strip to dry before slowly peeling off the strip.

How do Bioré pore strips work?

Bioré pore strips use patented C-bond technology, so they are designed to bind to blackheads, not your skin. With this technology, our pore strips were created to lift out the ENTIRE pore plug, not just the top of it.

How to use Bioré cleansers

When using our face cleansers, wet your face and massage the cleanser over your face and neck. Rinse thoroughly and use daily for optimal results. Use our guide to using cleansers for even more tips to cleanse your skin.

Are pore strips bad for your skin?

Pore strips are designed to instantly get rid of blackheads and clogged pores. Like with any skincare product, pore strips are not for everyone's skin. If you have sensitive skin, consult your dermatologist before using pore strips.

With our pore strips, we took the saying, 'opposites attract' to heart with our patented C-bond technology. During the application process, the positively charged pore strip latches on to negatively charged blackheads for safe, effective, and instant removal. Bioré is the only pore strip that uses this patented, magnet-like technology designed specifically to bind to blackheads, not your skin.

Is Bioré good for acne?

Yes! Our acne products are designed to help clear skin and prevent future breakouts. Use our acne line to fight breakouts, dirt, and excess oil to help you achieve clearer skin.

How often should you use Bioré pore strips?

We recommend using our pore strips no more than once a week.

What does Bioré mean?

Bio = Life + Ore = precious ore, like gold.

Bioré means the biology of science or “life gold” (e.g the pore). We start at the pore to promote skin health & wellness

Where can I buy Bioré products?

You can buy your favorite Bioré products online or at a store near you. Use our store locator to find where you can buy our products!

Can you use pore strips on acne and pimples?

We recommend that you avoid using pore strips on inflammed pores like acne and pimples.

How do Charcoal Cleansers work?

When used in skincare, charcoal can help draw out pore-clogging material like dirt, oil, and bacteria. For oily skin, cleansing your face is essential in preventing blackheads and other skin impurities. Our charcoal cleanser works harder than a basic cleanser to leave your face deeply cleaned and tingly-smooth.


Is Bioré cruelty free?

Yes! All Bioré US products are cruelty-free and vegan friendly. We do not test our products or the materials within them on animals and we do not use any animal-derived ingredients.

Is Bioré vegan?

All Bioré US products are vegan friendly. We do not test our products or the materials within them on animals and we do not use any animal-derived ingredients.

Is Bioré ecofriendly?

Yes! At Bioré, we're committed to minimizing the impact that our products have on the environment around us. That is why we are committed to reducing waste, improving recyclability and sustainably sourcing materials. Click here for the details on our sustainability efforts

Can I recycle my Biore products?

We strive to include as many recyclable materials as possible in all of our products. Currently all of our cleanser bottles & pore strip cartons are 100% recyclable. Our other products’ recyclability varies by local market and where they are not recyclable, we are committed to finding alternative ways to reduce the environmental impact of our packaging. Learn more about our Sustainability Commitment here.


Does Bioré use plastic beads or microbeads?

No, Bioré products do not contain any plastic microbeads. We use natural exfoliating alternatives, such as jojoba beads. Microbeads are an exfoliant found in skincare products. This has raised environmental concerns if the microbeads contain plastic.

Is Bioré fragrance free?

We use fragrances as a sensorial element in our skincare products. However, if you know your skin is sensitive to fragrance, it's a good idea to check our product labels and learn more about how we use our fragrances.

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