By Mail

Consumer Care Dept.
Kao USA Inc.
2535 Spring Grove Ave
Cincinnati, OH 45214

By Phone

If you're calling from the United States, Canada or Puerto Rico,
you can call us toll free at 1-888-246-7311 (1-888-BIORE-11), between 9am - 5pm (EST).
If you're calling from within Australia, you can call us toll free at 1800 468 318.


Fill out the form below.





You will find the UPC code on the back of the product. The code will appear beneath the bar code, as pictured here.

The MFG code can typically be found stamped on the bottom of the package. It may also appear in the crimped edge of tube-based products.


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